Privacy Policy
Socrates Junk Removal Incorporated
Last updated: July 22, 2026
Who We Are
Socrates Junk Removal Incorporated (“we,” “us,” “our”) operates socratesjunkremoval.com and provides junk removal and cleanout services in Chester, Montgomery, and Delaware Counties, Pennsylvania.
Contact: socrates@socratesjunkremoval.com | 484-557-3535 | 230 Sugartown Rd, Ste 100, Wayne, PA 19087
Information We Collect
Information you give us: name, phone number, email address, service address, and details about the job you’re requesting when you fill out a form, call, text, or book an appointment.
Information collected automatically: IP address, browser type, pages visited, and referring site, through standard web analytics.
Call recordings: we may record inbound and outbound calls for quality and training purposes. Pennsylvania requires the consent of all parties to a recorded call. Callers are notified before recording begins, and you may ask that a call not be recorded.
How We Use Your Information
- To provide quotes and estimates
- To schedule, perform, and follow up on services
- To send appointment confirmations and reminders
- To respond to questions and requests
- To request reviews after a completed job
- To improve our services and website
- To comply with legal obligations
Text Messaging and Mobile Information
By providing your phone number and opting in, you consent to receive text messages from Socrates Junk Removal Incorporated related to quotes, appointments, service updates, and review requests.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Phone numbers collected for SMS communication are used solely by Socrates Junk Removal Incorporated for the purposes described above.
Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out. Reply HELP for assistance.
Opting out of text messages does not affect your ability to receive service from us by phone or email.
Who We Share Information With
We share information only with service providers who help us operate the business — scheduling software, customer relationship management platforms, payment processors, and communication providers. These providers may access your information only to perform services for us and are obligated to protect it.
We may disclose information if required by law, subpoena, or to protect our legal rights.
We do not sell your personal information.
Cookies
Our website uses cookies and similar technologies for analytics and site functionality. You can disable cookies in your browser settings, though some features may not work properly.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted connections on our website, access controls, and limiting employee access to customer data to those who need it. No system is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain customer information for as long as needed to provide services, maintain business records, and comply with legal and tax obligations.
Your Choices
You may request access to, correction of, or deletion of your personal information by emailing socrates@socratesjunkremoval.com. You may opt out of marketing emails using the unsubscribe link in any message, and out of text messages by replying STOP.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from them.
Changes to This Policy
We may update this policy. The revised version will be posted on this page with an updated date.
Contact
Questions about this policy:
socrates@socratesjunkremoval.com
484-557-3535
230 Sugartown Rd, Ste 100, Wayne, PA 19087
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